Frequently Asked Questions
Answers about SayoAI, safety, subscriptions, and getting started.
What is SayoAI?
SayoAI is an AI companion app that lets you chat with customizable virtual characters. You can discover preset roles, create your own Dream Lover, and enjoy text, voice, and visual interactions on iOS, Android, and web.
Who is SayoAI for?
SayoAI is designed for adults aged 18 and older who want emotional companionship, creative roleplay, or engaging AI conversation. It is ideal for users who enjoy personalized storytelling and interactive characters.
Is SayoAI free to use?
You can download and explore SayoAI for free. Some features use in-app diamonds or a PRO monthly subscription. Daily check-in rewards and free tiers may apply depending on your platform and account type.
How do I create a custom AI character?
Tap Create Your Dream Lover and follow the three-step flow: define appearance, personality traits, and story background. After publishing, your character appears in My Creations and can be edited or shared in chat.
What AI models does SayoAI use?
SayoAI offers Sayo Lite for fast everyday chat, Sayo Pro for richer responses, and Sayo Ultra for the deepest interactions. You can switch models in chat based on your preference and membership.
Does SayoAI support voice and images?
Yes. Characters can speak with AI-generated voice, and you can generate scene images or videos during conversations. Many roles also include photo albums and video cover previews.
What is the intimacy or affection system?
As you chat, your bond with a character progresses through six affection stages. Higher intimacy can unlock deeper story moments, special interactions, and a more personalized experience.
Can I use SayoAI on the web?
Yes. Visit the SayoAI web app to browse characters, chat, and manage your account from desktop or mobile browsers without installing the native app.
How do I delete my account?
You can permanently delete your account from Settings inside the app. Account deletion is irreversible and removes associated profile data according to our privacy policy.
Is my data private and secure?
We take privacy seriously. SayoAI uses secure authentication, and our privacy policy explains what data we collect, how it is used, and your rights. Read the full policy at api.aidefinelove.com/privacy-policy.html.
What is PRO membership?
PRO is a monthly privilege pass that unlocks premium benefits such as enhanced voice generation, custom chat backgrounds, improved check-in rewards, and additional save slots. Manage subscriptions through your App Store or Google Play account.
How do refunds work?
Purchases follow Apple App Store and Google Play refund policies. For subscription or diamond purchase questions, see our refund policy at api.aidefinelove.com/refund-policy.html or contact platform support.
Ready to Connect?
Download SayoAI on iOS or Android, or try the web app instantly.